This Refund Policy explains when a payment made on store.funkydevelopers.com can be refunded. A signed proposal or invoice for a custom project prevails over this page for that project.
Digital products
Ebooks, plugins, code, games, and similar downloads are not refundable once access has been added to your account, except when we did not deliver the product or it is materially different from the published description.
Wallet and API usage
Wallet credit that has already been used for API or other metered usage is not refundable. Unused wallet credit may be refunded on request, after deducting payment-gateway charges, if the top-up was made in error and has not been spent.
Domains and hosting
Domain registration and renewal fees follow the registry. Once a domain is registered or renewed, that fee is generally not refundable. Hosting fees for a period that has not started can be cancelled if you ask before the service is provisioned. Fees for a hosting period that has already started are not refundable.
Failed or duplicate payments
If a payment is captured twice, or is captured but the order is not created, we refund the extra or failed charge to the original payment method. Payment-gateway and bank timelines apply.
How to request a refund
Write to sales@funkydevelopers.com or use the contact page. Include the order or payment reference, the email on the account, and the reason. We reply within 7 business days. Approved refunds are sent to the original payment method.